Our Price Promise to You
Relax, Holiday With Us promise you the best prices and service…
At The Holiday With Us Group you can be confident that we have searched for the best prices, as all our staff work around the clock to ensure you have the lowest prices available.
Our Price Match Promise to you is: when you make a flight and hotel booking, but find a cheaper like for like price in another high street agency or with an online competitor the same day as you booked with us, we’ll refund you the difference.
Because we’re so confident our staff offer you the lowest prices available, as long as the holiday you have found is identical and showing valid and available with another agent or online companies, then we’ll match it.
This means that for you to ensure you get the best advise, the best deals and the best service in a quick, efficient and professional manner then book with Holiday With Us today.
How to claim…
Once you’re happy that the holiday you’ve found is like for like and an exact match, the next step is to contact us.
We require this in writing, emailed to firstname.lastname@example.org, along with the lead passenger name on your booking, the booking reference and this must be sent by 5pm on the same day your booking is made. You need to include the below:
- The exact URL of the page displaying the cheaper price. Please do NOT send the URL of the home page as this will not be accepted and will result in the price match being rejected
- A screen shot of the final booking page displaying all the prices and elements of the booking you are asking to Price Match, including:-
- Party size and child ages.
- The Flight operator, flight numbers, flight details, extras and price.
- The Hotel name, board basis, room type, number of rooms and price.
- Details of transfers (if included)
- Summary of overall price including any discounts and total payable by you.
Please be aware of our Terms & Conditions